{"id":973,"date":"2026-05-12T21:30:10","date_gmt":"2026-05-12T19:30:10","guid":{"rendered":"https:\/\/lumbregallery.com\/?page_id=973"},"modified":"2026-06-03T12:12:44","modified_gmt":"2026-06-03T10:12:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/lumbregallery.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the artworks original?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. All artworks available in the gallery are original and unique works of art<\/strong>, created by artists selected under a curatorial criterion<\/strong>.
Each artwork includes its detailed technical sheet<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the price include taxes?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. The prices shown are final prices<\/strong>, with all applicable taxes included<\/strong>, unless expressly stated otherwise.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Payment for artworks is made exclusively through a secure payment link provided by the Stripe platform. No other payment methods will be accepted, such as bank transfers, checks, or cash payments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does shipping take?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Delivery times depend on the type of artwork and the destination.
As a general reference, shipments are made within approximately 5 to 10 business days<\/strong> from order confirmation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return an artwork?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. In accordance with current consumer protection regulations, you have 14 calendar days<\/strong> from receipt to exercise your right of withdrawal<\/strong>, except in the case of:<\/p>

  • commissioned artworks<\/p><\/li>

  • personalized artworks<\/p><\/li>

  • artworks specifically adapted at the buyer’s request<\/p><\/li><\/ul>

    The artwork must be returned in perfect condition<\/strong> and in its original packaging<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho is responsible during shipping?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

    The risk of loss or damage shall pass to the buyer when the artwork is delivered to the carrier, except in the case of consumers, where applicable consumer protection regulations shall apply.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo the images accurately represent the artwork?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

    The images and descriptions are as accurate as possible.
    However, as these are original and unique works of art<\/strong>, the buyer acknowledges that there may be slight variations in color, texture, or finish<\/strong> compared to the images displayed on screen due to their artistic nature, without this constituting a lack of conformity<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo the artworks include a certificate of authenticity?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

    Yes. All artworks are delivered with their certificate of authenticity<\/strong>, issued by the artist or by the gallery.<\/p><\/div><\/div><\/div><\/section>

    <\/section><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    FAQ \u00bfLas obras son originales? S\u00ed. Todas las obras disponibles en la galer\u00eda son obras de arte originales y \u00fanicas, creadas por artistas seleccionados bajo un criterio curatorial.Cada obra incluye su ficha t\u00e9cnica detallada. \u00bfEl precio incluye impuestos? S\u00ed. Los precios mostrados son precios finales, con los impuestos aplicables incluidos, salvo que se indique expresamente […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-973","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Lumbre Gallery<\/title>\n<meta name=\"description\" content=\"FAQ .\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lumbregallery.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Lumbre Gallery\" \/>\n<meta property=\"og:description\" content=\"FAQ .\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lumbregallery.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Lumbre Gallery\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-03T10:12:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lumbregallery.com\/wp-content\/uploads\/2025\/09\/logo-LUMBRE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lumbregallery.com\\\/faq\\\/\",\"url\":\"https:\\\/\\\/lumbregallery.com\\\/faq\\\/\",\"name\":\"FAQ - 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